Transavia Refund Policy 2026: Air France-KLM's LCC & EU261
Updated: January 10, 2026 | By Jan de Vries, Netherlands Expert
Quick Summary
Transavia (Air France-KLM owned) has Plus fares that are refundable. Amsterdam/Paris Orly hubs. EU departures qualify for EU261. Call 1-844-656-7300.
1. Transavia Fare Types
| Fare | Changes | Refundable? |
|---|---|---|
| Standard | �40+ | ? Non-refundable |
| Plus | Free | ? Cash |
2. Flying Blue
Transavia uses Air France-KLM's Flying Blue program. Earn and redeem miles on Transavia, Air France, KLM, and SkyTeam partners.
3. EU261 Compensation
EU departures: �250-�400 compensation for cancellations/delays 3+ hours. IN ADDITION to refund!
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
4. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
4. FAQs
Does Transavia offer refunds?
Standard: Non-refundable. Plus: Cash. Transavia cancels = cash + EU261!
Where does Transavia fly?
Amsterdam/Paris Orly serve 100+ destinations across Europe and North Africa.
What is Transavia's refund policy for cancelled flights?
When Transavia cancels your flight, you're entitled to a full refund to your original payment method - not just a voucher. If the airline offers only credit, you can insist on cash back. For schedule changes over 2 hours, refund rights typically apply. Call 1-844-656-7300 for help enforcing your refund.
Does Transavia charge change fees?
Change fee policies vary by fare class and route. Many Transavia fares now allow free changes (you pay only fare difference), while basic/light fares may still have restrictions. The 24-hour DOT cancellation rule applies to all US departures. Contact us at 1-844-656-7300 for your specific ticket.
How do I contact Transavia customer service?
Skip the long hold times. Our travel specialists at 1-844-656-7300 have direct access to Transavia reservation systems and can resolve issues faster than the general customer service line. We're available 24/7 for urgent travel situations.