Oman Air Refund Policy 2026: Sindbad Miles, Cancellations & Cash Refunds
Updated: January 10, 2026 | By Khalid Al-Said, Oman Expert
Quick Summary
Oman Air (4-star Skytrax, award-winning business class) has Flex fares that are refundable. Muscat hub connects Gulf. If Oman Air cancels, demand cash. Call 1-844-656-7300.
1. Oman Air Fare Types
| Fare | Changes | Refundable? |
|---|---|---|
| Promo/Saver | $75+ | Credit |
| Flex | Free | ? Cash |
| Business/First | Free | ? Cash |
2. Sindbad Miles
Oman Air's loyalty program. Miles can be earned and redeemed for flights/upgrades. Blue/Silver/Gold tiers with increasing benefits.
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
3. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
3. FAQs
Does Oman Air charge change fees?
Promo/Saver: $75+. Flex and premium: Free.
Can I get cash refund?
Flex and premium are refundable. Promo gets credits. Oman Air cancels = cash.
Where does Oman Air fly?
Muscat hub connects to London, Paris, Frankfurt, Bangkok, Mumbai, and other Asian/European destinations.
What is Oman AIR's refund policy for cancelled flights?
When Oman AIR cancels your flight, you're entitled to a full refund to your original payment method - not just a voucher. If the airline offers only credit, you can insist on cash back. For schedule changes over 2 hours, refund rights typically apply. Call 1-844-656-7300 for help enforcing your refund.
Does Oman AIR charge change fees?
Change fee policies vary by fare class and route. Many Oman AIR fares now allow free changes (you pay only fare difference), while basic/light fares may still have restrictions. The 24-hour DOT cancellation rule applies to all US departures. Contact us at 1-844-656-7300 for your specific ticket.
How do I contact Oman AIR customer service?
Skip the long hold times. Our travel specialists at 1-844-656-7300 have direct access to Oman AIR reservation systems and can resolve issues faster than the general customer service line. We're available 24/7 for urgent travel situations.