Norse Atlantic Refund Policy 2026: Transatlantic Budget Carrier
Updated: January 10, 2026 | By Erik Hansen, Norway Expert
Quick Summary
Norse Atlantic (budget transatlantic carrier) has Plus/Premium fares that are refundable. Oslo/London Gatwick to NYC/LA/MIA. EU departures qualify for EU261. Call 1-844-656-7300.
1. Norse Atlantic Fare Types
| Fare | Changes | Refundable? |
|---|---|---|
| Light | $100+ | ? Non-refundable |
| Plus | Free | ? Cash |
| Premium | Free | ? Cash |
2. EU261 Compensation
EU/UK departures: �600 compensation for cancellations/delays 3+ hours on transatlantic flights. IN ADDITION to refund!
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
3. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
3. FAQs
Does Norse Atlantic offer refunds?
Light: Non-refundable. Plus/Premium: Cash. Norse cancels = cash + EU261!
Where does Norse Atlantic fly?
Oslo/London Gatwick to: New York (JFK), Los Angeles, Miami, Fort Lauderdale, Orlando.
Is Norse Atlantic reliable?
Newer carrier (2022) using Boeing 787 Dreamliners. Check reviews for current performance.
What is Norse Atlantic's refund policy for cancelled flights?
When Norse Atlantic cancels your flight, you're entitled to a full refund to your original payment method - not just a voucher. If the airline offers only credit, you can insist on cash back. For schedule changes over 2 hours, refund rights typically apply. Call 1-844-656-7300 for help enforcing your refund.
Does Norse Atlantic charge change fees?
Change fee policies vary by fare class and route. Many Norse Atlantic fares now allow free changes (you pay only fare difference), while basic/light fares may still have restrictions. The 24-hour DOT cancellation rule applies to all US departures. Contact us at 1-844-656-7300 for your specific ticket.
How do I contact Norse Atlantic customer service?
Skip the long hold times. Our travel specialists at 1-844-656-7300 have direct access to Norse Atlantic reservation systems and can resolve issues faster than the general customer service line. We're available 24/7 for urgent travel situations.