Frontier Airlines Refund Policy 2026: Bundles, Credits & Cash Refunds
Updated: January 9, 2026 | By Tyler Brooks, ULCC Expert
Quick Summary
Frontier is an ultra-low-cost carrier with significant fees. Only the WORKS bundle is refundable. Credits expire in 90 days. If Frontier cancels, demand cash. Call 1-844-656-7300.
1. Frontier Bundle Types
| Bundle | Change Fee | Refundable? |
|---|---|---|
| Basic (No Bundle) | $49-$99 | Credit only |
| PERKS Bundle | $49 | Credit only |
| WORKS Bundle | $0 | ? Yes |
2. Credit Expiration Warning
Critical: Frontier credits expire in only 90 days - one of the shortest in the industry! Discount Den members get 6 months.
3. 24-Hour Rule
All fares are fully refundable within 24 hours if booked 7+ days before departure. This is federal law.
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
4. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
4. FAQs
Does Frontier charge change fees?
Yes: Basic $49-$99, PERKS $49, WORKS is free.
Do Frontier credits expire?
Yes, 90 days from issuance. Discount Den members get 6 months.
Can I get cash refund?
Only WORKS bundle. All other fares get credits. Frontier cancels = cash.
What is Discount Den?
Frontier's membership ($59.99/year) for exclusive fares and extended credit validity.
How do I contact Frontier?
Call 1-844-656-7300 for 24/7 support. Skip their hold times.