Flair Airlines Refund Policy 2026: Canada's Ultra Low-Cost Carrier
Updated: January 10, 2026 | By Sarah Thompson, Canada Expert
Quick Summary
Flair Airlines (Canada's ULCC) has mostly non-refundable fares. Edmonton/Vancouver base. If Flair cancels, push for cash refund. Call 1-844-656-7300.
?? Warning: Flair is ultra low-cost. Most fares are non-refundable. Consider travel insurance!
1. Flair Airlines Fare Types
| Fare | Changes | Refundable? |
|---|---|---|
| Basic | CAD$99+ | ? Credit only |
| Standard | CAD$75 | ? Credit only |
| Plus | CAD$49 | Credit only |
2. When Flair Cancels Your Flight
If Flair cancels (not you), you are entitled to:
- Full refund to original payment method
- Rebooking on next available flight
- Under Canadian APPR: Compensation for delays 3+ hours
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
3. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
3. FAQs
Does Flair Airlines offer refunds?
Most fares are non-refundable. Credits may be offered. If Flair cancels your flight, demand cash refund.
Does Flair charge change fees?
Yes, all fares have fees: Basic CAD$99+, Standard CAD$75, Plus CAD$49.
Where does Flair fly?
Edmonton/Vancouver base serves: Toronto, Montreal, Calgary, Winnipeg, Halifax, plus US cities like Las Vegas, Phoenix, Los Angeles.
What is Flair Airlines's refund policy for cancelled flights?
When Flair Airlines cancels your flight, you're entitled to a full refund to your original payment method - not just a voucher. If the airline offers only credit, you can insist on cash back. For schedule changes over 2 hours, refund rights typically apply. Call 1-844-656-7300 for help enforcing your refund.
Does Flair Airlines charge change fees?
Change fee policies vary by fare class and route. Many Flair Airlines fares now allow free changes (you pay only fare difference), while basic/light fares may still have restrictions. The 24-hour DOT cancellation rule applies to all US departures. Contact us at 1-844-656-7300 for your specific ticket.
How do I contact Flair Airlines customer service?
Skip the long hold times. Our travel specialists at 1-844-656-7300 have direct access to Flair Airlines reservation systems and can resolve issues faster than the general customer service line. We're available 24/7 for urgent travel situations.