Delta Refused Your Refund? Here's What to Do (2026)
Updated: January 10, 2026 | By Michael Chen, Former Delta Manager
DENIED BY DELTA? WE FIGHT BACK
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Call 1-844-656-7300The Truth Delta Won't Tell You
If Delta cancelled or changed your flight 90+ minutes, federal law requires a cash refund. Don't accept eCredits.
Why Did Delta Deny Your Refund?
| Situation | Your Rights |
|---|---|
| Delta cancelled flight | Full cash refund required |
| 90+ minute schedule change | Full cash refund required |
| You cancelled non-refundable | eCredit only (usually) |
Step-by-Step: Fighting a Denied Refund
1. Document Everything
Screenshot original booking, schedule change emails, and denial message.
2. Call Back and Escalate
Say: "I have an airline-initiated schedule change. Under DOT regulations, I'm entitled to an involuntary refund."
3. File DOT Complaint
Go to airconsumer.dot.gov if still refused.
FAQs
Can Delta legally keep my money if they cancelled?
No. Federal law requires a cash refund if Delta cancelled your flight.
Should I just accept the eCredits?
Only if you're 100% sure you'll fly Delta within 12 months. Otherwise, fight for cash.