Breeze Airways Refund Policy 2026: BreezePoints, Fares & Cash Refunds
Updated: January 9, 2026 | By Amanda Pierce, New Airline Expert
Quick Summary
Breeze Airways (founded by JetBlue's David Neeleman) has Nicest fare that's refundable. Their Nice/Nicer/Nicest structure is straightforward. If Breeze cancels, demand cash. Call 1-844-656-7300.
1. Breeze Fare Types
| Fare | Change Fee | Refundable? |
|---|---|---|
| Nice | $50 | BreezePoints |
| Nicer | $0 | BreezePoints |
| Nicest | $0 | ? Yes |
2. BreezePoints
When you cancel a Nice or Nicer fare, you receive BreezePoints good for future travel. Points never expire as long as you have account activity every 24 months.
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
3. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
3. FAQs
Does Breeze charge change fees?
Nice: $50. Nicer/Nicest: Free.
Can I get cash refund?
Nicest fare is refundable. Nice/Nicer get BreezePoints. Breeze cancels = cash.
Where does Breeze fly?
Breeze specializes in underserved mid-size cities with nonstop routes others don't offer.
What is Breeze Airways's refund policy for cancelled flights?
When Breeze Airways cancels your flight, you're entitled to a full refund to your original payment method - not just a voucher. If the airline offers only credit, you can insist on cash back. For schedule changes over 2 hours, refund rights typically apply. Call 1-844-656-7300 for help enforcing your refund.
Does Breeze Airways charge change fees?
Change fee policies vary by fare class and route. Many Breeze Airways fares now allow free changes (you pay only fare difference), while basic/light fares may still have restrictions. The 24-hour DOT cancellation rule applies to all US departures. Contact us at 1-844-656-7300 for your specific ticket.
How do I contact Breeze Airways customer service?
Skip the long hold times. Our travel specialists at 1-844-656-7300 have direct access to Breeze Airways reservation systems and can resolve issues faster than the general customer service line. We're available 24/7 for urgent travel situations.