Emergency Guide

What to Do When Your Airline Cancels Your Flight [2026 Rights Guide]

Updated: January 10, 2026 | By Sarah Chen, Travel Rights Expert | 6 min read

Quick Answer

When your flight is cancelled, you have TWO options: 1) Full refund to original payment, or 2) Free rebooking on next available flight. Don't accept vouchers - you're entitled to cash! Need help? Call 1-844-656-7300.

?? First: Don't Panic, Act Fast

Airline cancelled your flight? Here's your immediate action plan:

?? Within 5 Minutes

  • Screenshot the cancellation notification
  • Check airline app for rebooking options
  • Get in the phone queue NOW (hold times are long)

?? Pro Tip: Multi-Task

Call the airline while simultaneously checking rebooking options in the app. First person to act gets the best alternative flights.

Your Rights When Flight Is Cancelled

? You Are Entitled To:

Refund vs. Rebooking: What to Choose?

Choose REFUND If... Choose REBOOKING If...
Trip is no longer needed You still need to travel
No suitable alternatives Good alternate flights available
You can book cheaper elsewhere Time-sensitive travel

Flight Cancelled? We Can Help

Our experts deal with cancelled flights daily. We'll get you rebooked or refunded FAST.

Call 1-844-656-7300

24/7 Support � Free Consultation

EU261: Extra Money for EU Flights

Flying from/to Europe? You're entitled to EXTRA compensation on top of your refund:

Flight Distance Compensation
Under 1,500 km �250 (~$270)
1,500 - 3,500 km �400 (~$430)
Over 3,500 km �600 (~$650)

FAQs

Can I get a refund if my flight is cancelled?

Yes! You're entitled to a full cash refund when the airline cancels, regardless of your fare type (even non-refundable tickets).

Does the airline have to rebook me for free?

Yes. Airlines must offer rebooking on the next available flight at no additional cost, or give you a full refund.

Will the airline pay for my hotel?

If the cancellation is the airline's fault (not weather) and causes an overnight delay, they should provide hotel and meals. Always ask!

Should I accept a voucher?

No! Demand cash. Vouchers expire, have restrictions, and can become worthless. You're legally entitled to a cash refund.

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